Customer Service volunteers

Can you spare a few hours per week? Would you like to help the British Red Cross provide wheelchairs to people in your local community? A wheelchair allows somebody to remain independent, speed up their recovery time, improve mental health and wellbeing and stop them from being socially isolated. We are looking for customer service volunteers for our Mobility Aids service in your local community.

Access to Wheelchairs during COVID 19
Despite the current Covid 19 pandemic, the British Red Cross are still operating to hire wheelchairs to those in need. The use of a wheelchair can make a huge difference to someone recovering from an accident or has reduced mobility due to an illness.  It can allow someone to remain independent, speed up their recovery time as well as to improve mental health and wellbeing.
Geoff Cheshire, the mobility aids operations manager for the British Red Cross said: “No one should have to stay in hospital for lack of a wheelchair or other mobility aid.
“The lack of a mobility aid can prevent someone from doing even simple tasks around the house, let alone enjoying some meaningful exercise, indoors or out, popping to the supermarket or picking up a prescription”
“Those concerns can be the difference between someone having to stay in hospital or being able to return home, and we want clinicians and emergency responders embedded in communities to know we are here to support them.”
This service relies on volunteers who provide advice and support to people who need to hire a wheelchair for short term use and making sure they know how to operate them safely.  Due to the pandemic, their current deployable volunteers have decreased meaning some areas aren’t able to operate normal hours.


Learn new skills and gain experience

Meet new people

Help people who really need it

Register your interest

Posted for

British Red Cross

Posted by

Woking Borough Council

Register your interest


  • Disability
  • Older People


  • Administration and Office
  • Advice and Information
  • Community Volunteer


  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Between these dates: 24/07/2020 - 21/05/2021

On these days:

Mon-Fri Day Eve
Weekend Day Eve


Woking Borough

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