Retail Volunteer

The National Trust aims to care for special places for ever for everyone.

We are a registered charity, completely independent of Government. We rely for income on membership fees, donations and legacies, and money raised from our commercial operations. 

Retail Volunteers help with the smooth running of the National Trust shop while providing a friendly and helpful service. What’s involved:

  • Being a friendly face and providing a warm welcome for all customers

  • Being familiar with Standen so that you can answer questions
  • Serving customers
  • Keeping the shop clean and tidy, re-stocking displays and pricing-up items
  • Being aware of any security risks and raising any concerns you have with staff
  • Becoming familiar with and then following the National Trust’s Health and Safety Policy at all times

What’s in it for you?

  • Taking pride in helping to make a profit for the charity
  • Becoming part of a friendly and dedicated team
  • Meeting people from all walks of life and making new friends Improving your communication skills
  • Enjoying new experiences and learning something new every day
  • Opportunity to enjoy being in this beautiful place with its elegant house, beautiful gardens and spectacular views
  • Opportunity to become involved in other areas of volunteering at Standen


  • Friendly and helpful nature
  • Eye for detail
  • Confident about handling cash and happy to use a till

Register your interest

You will be redirected to the Mid Sussex Voluntary Action website

Posted for

National Trust - Standen House

Posted by

Mid Sussex Voluntary Action

Register your interest

You will be redirected to the Mid Sussex Voluntary Action website


  • Art, Culture and Heritage
  • Environment and Conservations


  • Advice, information, Support
  • Charity Shops Retail
  • General Helping


  • Equal Opportunities Policy
  • Expenses reimbursed
    Out-of-pocket travel costs between home and volunteering place will be paid, and other reasonable expenses agreed in advance.
  • Health and Safety Policy
  • Ongoing support
  • Training provided
    A general induction on both the National Trust and information on Standen will be provided. Retail training will also be provided, as required.
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance

When can I volunteer?

On these days:

Mon-Fri Day Eve
Weekend Day Eve


West Hoathly Road
East Grinstead
West Sussex
RH19 4QL

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