Tool Ambassador (HVC-1031)

The main role of a Tool Ambassador is to be our first contact in their local community.    Our Tool Ambassadors are the people that members of the public contact by phone or email to donate tools. 

Our Tool Ambassadors collect the donated tools, load them into boxes (easy to get from supermarkets), and store them ready for one of our vans to collect. They then arrange with their local Van Manager for them to be collected by a TWAM van. 

Tool Ambassadors need to be enthusiastic about what we do and the transforming power of tools. Many people donating tools do so following bereavement, so we need sensitive people willing to stop and talk, rather than rush off. In others words, kind and friendly people! 

This is an incredibly rewarding role as you get to meet the general public and share with our story with them.

Many are so grateful that we are taking their tools rather than seeing them go to landfill.

You’ll get a real buzz from many of the collections.

You’ll be joining a great team and will enjoy the visits from the TWAM Van Teams and the invitations to volunteer days. You will also receive a TWAM polo-shirt and fleece


You should have a friendly and welcoming personality as you will be the face of TWAM to members of the Public. 

You need to enjoy driving (unless acting only as a drop off) and be happy to travel reasonable distances. 

You also need to be physically fit as the loads of tools can be heavy. 

Finally, you need to be organised to ensure that you check emails regularly and respond to emails/telephone requests in good time and be able to sort out your schedule around any other commitments you have.

Register your interest

Posted for

Tools with a Mission (TWAM)

Posted by

Havering Volunteer Centre

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  • Civic Responsibility and Communities
  • Emergency Response


  • Driving
  • General Helping


  • Age restrictions
    Over 18

When can I volunteer?

Between these dates: 03/05/2022 - 31/05/2023

On these days:

Mon-Fri Day Eve
Weekend Day Eve

Hours to suit around your own schedule

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