AFFECT Befrienders

This is an opportunity to work with hidden members of our society that have been affected by criminal trauma in some way. These are mostly family members and friends of offenders, who often feel isolated and can lose their support networks through the action of someone else. We are a non-judgmental organisation and will support them for as long as they need, either over the phone or in person, where required. AFFECT is based in Hampshire, focusing in the South of England and providing a telephone service across the UK.

We have vacancies for Befrienders to act in a listening role for new or existing members, to help reduce feelings of isolation, provide a friendly ear and act as a sign-poster to additional services that may be useful to them. This is a flexible role, where support offered is arranged dependent on volunteer and member availability. A full role description is available on application.


We provide a full induction, volunteer expenses and some training is available. As part of the team, we provide regular supervision. Interviews take place in May and November in Hampshire.



  • It is important that AFFECT volunteers are non-discriminatory, non-judgmental and can show empathy.
  • Able to be professional in manner and work in line with the ethos of AFFECT.

  • Have excellent listening skills.

  • Demonstrate administrative and organisational skills to organise sessions and maintain records.

  • Attend regular supervisions as required.

  • Willing to undertake induction and training as required.
  • Willing to undertake a DBS check (criminal records check)
  • Desirable (but not essential): Experience of the court/prison/criminal system or supporting people.


  Qualifications/ Experience:

  • Basic certificate in counselling qualification, OR working towards during probation period OR demonstratable relevant experience.
Register your interest

You will be redirected to the Gosport Voluntary Action website

Posted for

Affect (Action For Families Enduring Criminal Trauma)

Posted by

Gosport Voluntary Action

Register your interest

You will be redirected to the Gosport Voluntary Action website


  • Black and Minority Ethnic Communities
  • Crime, Victims and Offenders
  • Families and Parenting
  • Mental Health


  • Administration and Office
  • Advice and Information
  • Counselling
  • Supporting People and Befriending


  • Accessibility
    Accessible for telephone support roles
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for Under 18's
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

On these days:

Mon-Fri Day Eve
Weekend Day Eve

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