Work Positive IT Mentor

The IT Mentor role involves working with a client on the Work Positive Programme (THT’s employability programme for people living with HIV) in on a one-to-one, face-to-face basis to assess IT needs and support the client to improve their IT skills accordingly. The Type of Tasks / Activities you could be involved with:

• To deliver one-to-one IT support face-to-face with a client on the Work Positive programme

• To develop IT goals and plans to guide your sessions

• Motivating the client to develop their IT skills and apply them in their personal and professional life 

• To support a client with employment related IT skills such as email (MS Outlook), word processing (MS Word) and spreadsheets (MS Excel)

• To encourage the client to complete online IT courses

• To identify local IT skills courses to signpost clients towards

• Showing them how to use the internet to find employment/ volunteering opportunities

Skills

Desirable Skills / Experience Sought:

• Good working knowledge of MS Office and social media

• Good communication and interpersonal skills

• Experience of setting goals and creating action plans

• Experience of supporting clients on a one-to-one basis

• A commitment to setting and maintaining appropriate personal and professional boundaries

• An understanding of HIV and related issues

• Ability to maintain confidentiality

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